FAQ
Frequently Asked Questions1. What materials do you use?
Our bags are made with high-density waterproof nylon fabric and genuine leather accents for durability and a premium feel.2. Are your bags waterproof?
Yes, the main fabric is high-density waterproof nylon, suitable for light rain and daily commuting.3. What is your return policy?
We offer a 30-day return policy for unused items in original condition. Please refer to our Return Policy page for details.4. Do you offer wholesale or bulk orders?
Yes, we welcome wholesale and custom orders. Please contact us via email or WhatsApp, or leave your email address and WhatsApp number and we will get in touch with you.5. Where do you ship from?
All orders will be randomly delivered from our Hong Kong and Guangzhou warehouses.
6. How long does shipping take?
Standard shipping usually takes 7–15 business days. Express shipping via DHL or FedEx takes 3–7 business days.
Our bags are made with high-density waterproof nylon fabric and genuine leather accents for durability and a premium feel.2. Are your bags waterproof?
Yes, the main fabric is high-density waterproof nylon, suitable for light rain and daily commuting.3. What is your return policy?
We offer a 30-day return policy for unused items in original condition. Please refer to our Return Policy page for details.4. Do you offer wholesale or bulk orders?
Yes, we welcome wholesale and custom orders. Please contact us via email or WhatsApp, or leave your email address and WhatsApp number and we will get in touch with you.5. Where do you ship from?
All orders will be randomly delivered from our Hong Kong and Guangzhou warehouses.
6. How long does shipping take?
Standard shipping usually takes 7–15 business days. Express shipping via DHL or FedEx takes 3–7 business days.